No. I don’t want to. I want to gas up then come in the store. I want to buy something from you. I want to look and see every different kind of chips you have. I want to see if you sell Dad’s Root Beer. I want to see what kind of plastic sandwiches you have. I want to spend money in your store. Don’t you see the Gas mogul that is pimping you out is actually not so secretly putting you out of business. Soon there will only be electronic fueling stations with no employee. Like they have in Northern Ontario. Swipe. Pump. Go. If you make me pay at the pump, not only does it make me angry but it also keeps me from coming into the store to buy something. I know you don’t make any money on gas. I know you NEED me to buy something. I WANT to. But you are making it difficult. Why? Are you scared of me? Do you want my money but not want to have to deal with me? Well you can’t. It’s a package deal man.
Pay Before You Pump.
I started noticing this happening more and more, quit some time ago. When it’s late they would keep the door locked and buzz you in. This wasn’t so bad i guess. Then I noticed you paid right there at the pump. Did you think I was going to steal the gas? Really? Then I noticed at one place you couldn’t even go in the store. Well I just played a show and I’m hungry. I want to eat something but I want to look around the store and see what’s looking good. Will you tell me every kind of chips that you have? Won’t that be annoying? Will you look at the expiration date on the egg salad sandwich? Will you tell me which taquitos look the freshest? What if I have to pee? Do you want me to pee on your building?
You want me to pay at the pump but I don’t have my bank card on me. You want me to go inside and guess how much gas I need. Then go back out and pump. Then come back in and get refunded the overage. I pay at the pump then mr. machine says go inside to get your reciept? Are you trying to make me go crazy? I try to pay at the pump and it won’t work so I go inside. I grab a drink and some chocolate. I say “I’ll also want $30 in gas.” You say, “Just go pump then pay after”….?….the machine clearly says pay BEFORE you pump. Do you want me to snap? Is that what is going on? Do you want me to go to jail? Cause when I do snap that is probably what will happen. I don’t want to go to jail. I want to gas up then come in and look around.
What happened to the old days? When people talked to people. When there was customer service. When people gave a shit about things. Are they gone forever? Are there any companies out there that still provide good service? It seems to be a rarity. It’s a bummer. Why is it ok to not be nice to a customer? When did this happen? It’s a sad, mad world.